The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
FedEx Express Shipping
• EUROPE 2 - 3 working days
• US, CANADA 2 - 4 working days
• AUSTRALIA, NEW ZEALAND 3 – 4 working days
• EUROPE 7 - 14 working days
• US and in other countries 11 -28 working days
Due to the covid-19 outbreak, the shipping of the order might take a longer time than planned.
Your order will be delivered to your Etsy shipping address.
DURING CHECKOUT, PLEASE MAKE SURE YOUR ETSY SHIPPING ADDRESS IS CORRECT AND MAKE AN OPTIONAL NOTE OF YOUR PHONE NUMBER FOR EXPRESS DELIVERY.
We don't take responsibility if you don't receive your order when you have written an incorrect address in your shipping information.
Can I return my order?
We accept returns if we have sent you a different color, size or model product.
Any item returned must be in original, unused condition.
We accept returns up to 14 days after receiving the goods. Please contact us to arrange the return details.
The refund is provided within 14 days after we've received your order back.
Please note that we do not refund the shipping dues.
Shipping costs will also not be refunded for uncollected items. We do not take responsibility for damages or losses due to the shipping.